KB Article listing

Owned by Kevin Shamoun
Last updated: Feb 01, 2016 by Leslie Capaldi (Unlicensed)
1 min read

What KB Articles should be created:

  • Add new User
  • Setup new User
  • Reset Password
  • User locked out
  • Deactivate Username
  • Delete Users
  • Recurring setup/ payments/delete recurring/declines
  • ACH setup/voids/refunds/charge backs
  • Refunds
  • Account locked
  • Account closure
  • Nightly reports
  • TID setup
  • EMV
  • Swiper
  • Reopen Zeamster account
  • Reopen Merchant account
  • Clear Cache

  • Type your task here, using "@" to assign to a user and "//" to select a due date