Create and reset your password or unlock your account.

1) If you have an email on file:

1. Go to the Log in Screen
   
   
2. Click on Forgot Password Link
   
   
   
   
3. Enter your USERNAME
   
   
   
   
4. A password reset link will be sent to your email on file
   
   
5. Click on the password reset link in the email and follow the instructions

• Note:  the password requirements are a minimum of 8 characters with at least one upper and one lower case letter, one symbol, and one number. 

2) If you do not have an email on file:

1. Your client admin will need to create a new password by going to the password tab on your user profile
   
   
2. This will be good for one log in and you will be prompted to create a new password
   
   
3. You will need to enter your username to create the new password.  Follow the instructions from above

• Note:  the password requirements are a minimum of 8 characters with at least one upper and one lower case letter, one symbol, and one number.