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User Role Definitions -

 These are used to give permissions to the user.  The user will not be able to use the system unless roles are assigned.

  • ACH Refund – process an Automated Clearing House refund (checking or saving account service) 
  • ACH Sale – process an Automated Clearing House sale (checking or saving account service) 
  • ACH Vault Add – add an ACH account to the patient’s file (checking or saving account service)
  • ACH Vault Delete – delete an ACH account from the patient’s file (checking or saving account service)
  • ACH Vault Edit – make changes to an existing ACH account on the patient’s file (checking or saving account service)
  • ACH Void – process an Automated Clearing House void (checking or saving account service)
  • Card Vault Add – add a credit card to the patient’s file
  • Card Vault Delete – delete a credit card from the patient’s file
  • Card Vault Edit – make change to an existing credit card on the patient’s file Account Vault Add – Allow user to store a credit card or checking/savings account
  • Account Vault Delete – Allow user to delete a stored credit card or checking/savings account
  • Account Vault Edit – Allow user to edit a stored credit card or checking/savings account
  • Account Vault View - Allow user to view stored accounts
  • ACH Refund – Allow user to process an ACH refund or ACH credit (Send) 
  • ACH Sale – Allow user to process an ACH debit (Collect) 
  • ACH Void – Allow user to void an ACH debit or credit
  • Billing Statements - Ability to view billing statements
  • Client Admin – an administrative role: authorize access to all user roles.
  • Contact Add - Add a contact
  • Contact View - Allow user to view contacts
  • Credit Card Auth Complete – Complete –  Allow the user to Complete/Settle an AuthOnly transaction (applies to lodging (hotels) /hotel merchants only)
  • Credit Card Auth Only – allow to process an authorization code only transaction– This is for authorization only transactions, they will not settle until you do "Auth Complete"
  • Credit Card Force – allow Allow user to process a force transactioncredit card forced sale with obtained authorization code
  • Credit Card Refund – allow Allow user to process a refund transactionrefund a credit card sale
  • Credit Card Reporting – have access to the Allow user to view and generate credit card reports
  • Credit Card Sale – allow Allow user to process a credit card sale transaction
  • Credit Card Settle – allow – Allow user to settle a batch manually
  • Credit Card Void – allow – Allow user to process void a credit card sale transaction
  • File Uploads – allow – Allow user to upload files/documents in patient’s profile
  • Location Read Only - Read Only for Location Users
  • Note Add – allow to create a note in patient’s – Create new notes in a profile
  • Note Delete – allow to delete a note from patient’s Delete Notes in a profile
  • Note Edit – make changes to an existing note in patient’s file– Edit notes in a profile
  • Note List – allow access to view – List all existing notes
  • Recurring Add – Allow user to create a recurring payment plan for a patient’s file
  • Recurring Delete – delete an existing payment plan from a patient’s file
  • Recurring Edit – make changes to an existing 
  • Reporting – have access to the credit card/ACH reports tab– Allow user to delete a recurring payment
  • Recurring Edit – Allow user to edit a recurring payment
  • Recurring List - Allow user to view recurring billings
  • Reporting – Allow user access to all reports

 


User Preference Definitions -

 

  • Email All ACH Transactions – notify user of all processed ACH transactions (a notification for each transaction throughout the day will be sent to the user via email)
  • Email All Card Transactions – notify user of all processed credit card transactions (a notification for each transaction throughout the day will be sent to the user via email)
  • ach_return_notice – notify user if an ACH transaction rejected 
  • nightly ach email – ACH totals/summary report is sent to the user via email everyday
  • nightly_cc_email – credit card totals/summary report is sent to the user via email everyday
  • Declined Recurring Payment Received – notify user when a recurring transaction is declined
  • Statement Payment Notification – allow user to send patient statements (BP patient management software only)